Resume
Experience
Co-Founder & CEO at FDM Agro
Paris, Since August 2024As the Founder & CEO of FDM Agro, I lead the export of exotic fruits from West Africa, ensuring quality, sustainability, and efficient logistics. My role focuses on supply chain optimization, market expansion, and strategic partnerships, bridging local producers with global markets.
Head of Logistics at LAKE (LAK3)
Dubai, Since Octobre 2024Leading global logistics strategy for a decentralized water supply chain, integrating partner sources into a blockchain-enabled ecosystem. Managing B2C and B2B operations, coordinating cross-functional teams, and ensuring efficient logistics for water delivery worldwide.
Business Development Consultant, Cargo, IMEA at Chapman Freeborn Air Chartering
Dubai, April 2023 - October 2024• To proactively identify target and secure business opportunities across all Chapman Freeborn products
• To build strong and productive relationships with new and existing clients to ensure business objectives are achieved
• To generate and manage a portfolio of clients and actively develop new business through initiative including following up on new leads, client recommendations and networking opportunities.
• Responsible for developing the Cargo Sales Strategies and implementing related business objectives across IMEA in line with company’s objectives.Founder at DBI Transport & Consulting
Paris, France - April 2022 - January 2023- Founded the company and developed its structure from the ground up.
- Implemented the commercial strategy and sourced external partners.
- Set up rate cards and pricing strategy.
- Conducted cold calls, customer research, and met with prospects.
- Managed end-to-end transport processes: responding to quotes, booking, tracking, and invoicing.
- Provided consulting services for companies and conducted feasibility studies for large-scale projects.
Special Services Major Account Supervisor at FedEx Express
Villepinte, France - February 2016 - April 2022- Managed, developed, and trained a team of 10 agents to boost sales and deliver excellent customer service, consistently achieving targets.
- Led a major department of the company, generating €1M in monthly turnover. Oversaw four main activities:
- Commercial Activity Management: Met with customers and prospects, maintained and grew the customer base, supported field sales representatives with expertise in Special Services, managed bids and tenders, and led oral presentations.
- Operational Activity Management: Coordinated with suppliers, implemented and refined operational standards, created reports, and designed custom solutions. Managed first and last-mile operations in France for all European Special Services countries. Oversaw airfreight exports/imports from/to France for SPS countries in Africa, the Middle East, and Asia.
- Results Analysis: Monitored results, implemented corrective actions, led weekly meetings with management, set budgets, and forecasted turnover.
- Team Management: Supervised daily operations, monitored team performance, delegated tasks, set deadlines, identified training needs, provided coaching, conducted annual reviews, recruited new members, and organized team-building activities.
Special Services Director (Temporary missions) at FedEx Express
Villepinte, France - November 2019 – February 2020 & November 2020 – January 2021- Directed and managed a department of 30 employees, generating €2M in monthly turnover.
- Played a key role in the transition from TNT processes to FedEx.
- Maintained communication with external partners.
- Led monthly meetings with senior managers to discuss department performance and strategies.
- Established budgets and operational guidelines.
- Represented the department in cross-functional and executive meetings.
Special service Major Account Coordinator at TNT Express
Aulnay sous Bois, France -January 2013 - February 2016Daily analysis and reporting activities of my customer pipeline. Management of bid-tenders (FIQS & AndCo). Logistics on trade fairs, events and forums. Exceptional transport organization Key Accounts (Beckman, Apple, JCB, LVM…). Establishment of transport plans in conformity of customer needs. Research, with our subcontractors, for transport solutions for specific tailor-made needs.
Special Service Small & Medium Accounts Coordinator at TNT Express
Villepinte, France -March 2012 - January 2013Operational management of special transport (non-standard packages, urgent deadline, confidential documents, exceptional convoys, full charter etc). Research, with our subcontractors, for transport solutions for specific tailor-made needs. Establishment of transport plans in conformity of customer needs. Price negotiation with our local and foreign partners in order to optimize our margins. Management of the on-call service, weekends and holidays.
Customer representative at TNT Express
Villepinte, France -August 2010 - March 2012Dedicated contact for the company’s major account customers. Management of a customer pipeline. Organize and monitor my customer’s requests. Claims management. Advising customers on imports / exports formalities. Offer transport solutions adapted to customers’ needs and ensure their smooth running.
Resume
Education
Master's degree - Transport & Logistic Manager
2021Bachelor's degree - Transport & Logistics
2009High School diploma - Marketing & Business development
2007