Freight Forwarding & Logistics Leader · Dubai

I design transport solutions, run them, and make them pay.

16 years in air, road and time critical freight. 12 of them at TNT and FedEx, running major accounts, a team and a P&L of €1M a month. Now based in the UAE, working across Europe, the GCC and Africa.

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16+years in freight and logistics

€1M+monthly revenue managed, P&L owner

15people in my team at FedEx

4FedEx performance awards

Proof

Problems I solved

All seven cases

76% → 98%On time delivery

Luxury · Nordics · FedEx · 2021

Saving our largest luxury account in the Nordics

A network failure hit deliveries to stores in four countries. I set up an airbridge backup plan in weeks. The client kept it for good.

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65% → 91%On time delivery

Industrial · France · TNT · 2016

A dedicated flow for a global equipment maker

Pre-alerts, direct pickup at the hub and a dedicated driver for receiving. Built three months after I joined. Still running today.

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80 hospitals96% on time · €150K in 2 days

Healthcare · COVID · FedEx · 2020

Dangerous goods to 80 hospitals in two days

Milk runs with four suppliers across France, same day or early morning deliveries, monitored through the night.

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Recognition

What FedEx said about it

FedEx Rising Star trophy engraved with the name Malick Diagne — **FedEx Rising Star**For keeping clients and operations running through the COVID crisis. 2020.

FedEx Express Bravo Zulu Award letter presented to Malick Diagne — **Bravo Zulu Award**For leading projects on our largest luxury account, including the Nordics contingency plan. 2021.

Bravo Zulu letter dated 1 February 2022 for the SPOTS tool rollout — **Bravo Zulu Award**For the rollout and staff training of the global SPOTS tool in Special Services France. 2022.

What I do

Three jobs, one person

Design

Air, road, ocean and multimodal solutions. Transit time, feasibility and cost in balance.

Run

Daily execution, KPIs, carriers and teams. Time critical shipments included.

Grow

Major accounts, tenders, rate negotiation and margin. Revenue that stays profitable.

Worked with TNTFedExChapman FreebornLAK3